Image of AIAM 320 - Professional Relationships in the Insurance Agency - NO CE
Video On Demand

AIAM 320 - Professional Relationships in the Insurance Agency - NO CE


Total Credits: 0 CE Credit

Average Rating:
   5
Bundles:
AIAM - FL productions | AIAM Bundle
Category:
Professional Development |  Professional Development - Agency Management |  AIAM Training
Faculty:
Jeff Odom, AIP, AIAM, CCSR
Duration:
1 Hour
Original Program Date :
Aug 27, 2014
License:
Access for 90 day(s) after purchase.



Description

Insurance is a relationship business. You make a difference to your clients, underwriters, and co-workers. We will look at developing relationships and how it improves the bottom line in the agency.

Course Outline:

                  1 Hour
I.    Introduction
II.    Encourage Honest Feedback
III.    Listen
     a.    5 Myths about listening
     b.    Listening Distractions
     c.    Effective Listener
IV.    Make A Routine
V.    Be Honest
VI.    Take Notes
VII.    Give More Than You Receive
VIII.    Turn Blunders Into Opportunities
IX.    Make It Personal
     a.    Introducing Yourself
     b.    Conversations
     c.    Questions
X.    Advantages Of Relationships
XI.    Underwriters
XII.    You Are The Relationship
XIII.    Closing

Course Materials

Faculty

Jeff Odom, AIP, AIAM, CCSR Related seminars and products: 8

FAIA


FAIA’s Jeff Odom AIP, AIAM, CCSR.

Jeff Odom graduated from Florida State University in 1988. He began his insurance career by working as both a general lines and life and health insurance agent with an independent insurance agency. He then moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance) working in the continuing education section. Jeff spent the last 4 years as the administrator of continuing education before joining FAIA as Insurance Analyst. Jeff's duties are writing, updating, and revising FAIA's Florida Insurance Research Library. He is married with two children. He spends his free time involved with the local Little League and attending every one of his daughter's ballet recitals.


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Overall:      5

Total Reviews: 1

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